FAQS

1. What payment methods do you accept?

  • We accept a variety of payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment options.

2. How long will it take to receive my order?

  • For domestic orders (USA), you can expect delivery within 3 to 5 business days after processing. International orders typically arrive within 7 to 15 business days after processing.

3. Can I track my order?

  • Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

4. Do you ship internationally?

  • Yes, we proudly ship our products internationally to bring our sport products to customers worldwide.

5. What is your return policy?

  • We offer a 30-day return policy. If you are not satisfied with your purchase, you may return your item(s) within 30 days of delivery for a full refund or exchange. Please refer to our Shipping & Returns page for more details.

6. Are there any additional fees for international orders?

  • Customers are responsible for any customs duties, taxes, or fees imposed by their country's customs authorities.

7. How can I contact customer service?

  • If you have any questions or concerns, please don't hesitate to contact our customer service team. You can reach us via email at cuyagua.styles@gmail.com or through our Contact Us page on our website.

8. Can I cancel or modify my order after it has been placed?

  • We strive to process orders quickly, but if you need to cancel or modify your order, please contact us as soon as possible. Once an order has been shipped, it cannot be cancelled or modified.